Return & Refund Policy

At Urban Kart, customer satisfaction is our priority 💙 If you are not completely satisfied with your purchase, we are here to help.

Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, in original packaging, and in the same condition as received.

• Certain products such as personal use items, damaged products caused by misuse, or customized items may not be eligible for return.

Refunds

• Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

• Approved refunds will be processed within 5–7 business days to the original payment method.

Exchange Policy

• Exchanges are available for damaged, defective, or incorrect items received.

• Please contact us within 48 hours of delivery for exchange requests.

Return Process

To initiate a return or refund request, contact our support team with your order details and reason for return.

Non-Returnable Items

The following items may not be eligible for return:

• Used or damaged products

• Customized or special-order items

• Products without original packaging

Contact Us

📧 Email: urbankart619@gmail.com
📞 Phone: +91 6376452136

Thank you for shopping with Urban Kart 🛍️✨